re: How to Install a OSTicket Support Desk (step-by-step...)
RE: 8 Step Plan to Install Support Desk System (and keep things organized...)
REMINDER: How to Setup and Install Support Desk (to keep your emails organized in YEAR...)


If you want to redirect all your
support emails to one central system,
filter messages, and pre-written
replies, hire staff and keep your
support organized.

Support Desk System will show you how
to install a freely available customer
support system script in just less than
60 minutes.

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Here's a quick run down of what's
involved...

Module #1 - What You'll Need

In this lesson you'll be shown where to
get the free script, and then install
it manually on your server. These
include uploading of the script files
using an ftp client and creating the
MySQL database that is needed for this
script to work.

Module #2 - Preparation

Here you'll be shown the steps of
uploading the script files using cPanel
File Manager without the need to use a
3rd party ftp client. 

Module #3 - The Admin Area

In this lesson you'll be shown a
general overview of the admin area.
This will be the area where you will
configure the settings of your script. 

Module #4 - Email Settings

In this lesson you'll be guided through
email setting section. Here you'll be
able to know how to work with the email
settings in the admin area.

Module #5 - Creating Departments

In this lesson you'll learn how to
create the department, specify the
number of staff and creating the help
topics. This is great for delegating
repetitive tasks and gives you room to
work on more important areas of your
business.

Module #6 - Knowledge Base

In this lesson you'll be shown how to
work with the knowledgebase section.

Module #7 - Branding

In this lesson you'll be shown how to
change the logo on the header of the
main page of the script to change the
look and feel of the system from your
customer's perspective.

Module #8 - Main Page Edit

In this lesson you'll be shown how to
edit the main page of the support
ticket system. This is where your
prospects and customers will go to each
time they want to open up a support
ticket. 

Full details in the link below...

YOUR LINK?l


To Your Success!
YOUR NAME