SUBJECT: Lesson #4 - Having Your Emails Answered For You?

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Do you want to outsource your emails
but don't know how to get started?

If you're getting to the point where
you're receiving the same emails asking
for help on a particule subject then
you should consider letting someone
else handle their emails and responses.

Managing all of the emails ourselves
just takes up way too much of our time,
and in order to become more productive
we must begin to think about hiring an
assistant to help handle the email
management.

The goal is to find a system that
allows you to outsource the handling of
these requests and still being able to
'drop in' to check on how things are
going.

A help desk is a good system to have
when you are using assistants because
the emails can be processed and sent on
the person you've assigned to handle
them.

Customers usually are happy with this
type of system as well because they can
see a record of what has been said and
they can also check the status of their
query. Not only that but a record of
the conversion is kept for the customer
so both you and the assistant can refer
back to any tickets.

In some systems, you can even set
automatic escalation after a certain
number of days. What happens is that
the system alerts you whenever a ticket
has been inactive for a long period of
time.

By having things set up this way you
can be free from having to 'check in'
often but still have the peace of mind
that all queries are being responded to
in a timely manner and that your
customers are receiving excellent
customer service. 

Follow the link below to see how to set
up your own support desk to reduce the
time you spend tinkering with emails!..

YOUR LINK


To Your Success,
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